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strategic frameworks
> financial
> customer
> internal processes
> learning and growth
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Learning and growth

‘Intangible assets represent 75% of a company’s value.’

Kaplan & Norton, 2004. Harvard Business School

Is this you?

How would you rate the ability of your organisation to learn and grow? Do you just allow this to happen? Or do you take a proactive approach? What happens if a key member of your team leaves the organisation? Does all that knowledge leave with them? Or is knowledge retained as a result of business processes and systems that have been developed? Have you developed a competency matrix based on knowledge, skill and values for each position? Ever considered assessing organisational readiness and creating a development program? Have you investigated a business application that will automate many of the routine tasks that are currently done manually?

Purpose

When an organisation has determined it’s financial and customer objectives and the internal processes have been identified, the learning and growth perspective considers what ‘intangible assets’ are required to execute strategy.

Intended results

To create alignment and readiness within the organisation. Intangible assets must be aligned with strategy and an integrated program is necessary to support the enhancement of people, process and systems across your organisation.

Intangible assets include:

  1. Human capital – the availability of skills, talent and know-how
  2. Information capital – the availability of information systems, networks and infrastructure
  3. Organisational capital – the capability of the organisation to mobilise and sustain the process of change required: culture, leadership, alignment and teamwork

BTO can help you with...

  • Pinpoint the specific human, information and organisation capital initiatives required by the strategy
  • Identify investments in intangible assets to create distinctive and sustainable value and leverage intangible assets
  • Create alignment across human resources and IT programs
  • Integrate and align organisational capital for continued learning, growth and improvement

Call us on 0425 210 249 or complete our contact form to discuss your needs.