Case Studies

Distributor - reduces costs & increases customer service levels

One of Australia’s largest privately owned distributors of medical devices, consumables and service providers had grown into a $34m operation employing 230 staff but was experiencing serious problems in the areas of supply chain management and order fulfillment. Discover how this disctributor exceeded its goal to make 100% improvements across all measures within 12 months. Read More

Service provider - business acquisition & integration

One of Australia’s largest operators of Medical Centres and a subsidiary of an ASX listed company with revenues of $150m and 1,300 staff acquired a Western Australian organisation that operated 40 Medical Centres across Australia. They needed to quickly transition both organisations to a shared service centre in Sydney. Discover how this service provider delivered the project on-time and on-budget with both businesses fully integrated into a shared service centre. Read More