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Steven Skinner, Managing Director"Our Reports, eNews and Blog are here to keep you focused on developing better people, processes and systems."

Steven Skinner
Managing Director

Why system implementations fail

Tuesday, January 12, 2010

The main reasons why IT implementations fail are:

  1. Lack of corporate governance
  2. Lack of strong leadership from the project sponsor
  3. Not appointing the best people to the project
  4. Not defining business benefits in line with overall strategy
  5. Lack of understanding of the business requirements
  6. Lack of complete implementation plan (start to finish – even in broad terms)
  7. Lack of change management program
  8. Solutions are too complex (develop solutions that mere mortals can follow)

Based on research conducted by MIT (Massachusetts Institute of Technology) over a 7 year period and 600 organisations.